The Loop Code

Come to exchange, not to sell

Connect with people where you can see the potential for a genuine exchange. The Local Loop should not be used for cold selling, mass promotion or unsolicited business pitches.

No pressure

People are free to accept or decline a connection. If someone isn’t interested, respect that.

Agree before you begin

Both people should agree on what is being exchanged and what each person will provide before work begins.

Keep it fair

The intention is reciprocity. Both people should feel comfortable and happy with the exchange.

Paid work can happen — but it’s not the purpose

A connection may naturally lead to future paid work. That’s completely fine, but anything outside the agreed exchange should be discussed and agreed separately.

Be reliable and respectful

Treat Loop exchanges with the same respect you would give a paying customer, client or collaborator.

Look after your own obligations

Members are responsible for their own tax, GST, insurance, professional and other business obligations relating to exchanges.

Protect the Loop

Members should be able to report a poor experience or inappropriate behaviour. Where a concern is raised, The Local Loop may contact the people involved to understand what happened. Serious or repeated issues, harassment, inappropriate selling or behaviour that undermines trust may result in removal from The Local Loop.

Staying active in the Loop

The Local Loop works best when people participate — whether that’s browsing, connecting, exchanging skills or leaving reviews.

If you haven’t logged in or participated for around three months, we’ll check in to see if the Loop is still useful to you. If not, you can release your place for someone on the waiting list.

There’s no pressure to constantly make exchanges — we just want to keep the Loop active and useful.

Keeping the Loop welcoming

All sorts of people, businesses and skills are welcome in the Loop — unusual ones included!

To keep it comfortable for everyone, listings and exchanges need to be suitable for a general community audience and must not involve illegal, unsafe, discriminatory or sexually explicit products, services or content.

Every registration is reviewed by a real person, and we may decline or remove listings that don’t align with these guidelines.